FAQs

What utilities am I responsible for?

Residents will only be responsible for their electric. Owner will pay for gas, water, hot water, sewer, trash, cable tv, and high speed internet.

Is the apartment furnished?

Yes. Studio includes: twin bed, 2 bar stools, night stand, desk, and chair.

1 bedroom includes: twin bed, dresser, desk, chair, 2 bar stools, couch, end table, kitchen table with 2 chairs.

2 bedroom includes: 2 twin beds, 2 dressers, 2 desks, 2 chairs, couch, end table, and coffee table.

Do you offer Roommate Matching?

Yes. Just fill out the Roommate Matching form.

What happens if after I move in I don’t like my roommate?

Should there be differences that simply cannot be worked out, residents are able to transfer, dependent on availability (a transfer fee may apply and the transferee will be required to pay the rental rate for the new bed/room).

How do I pay my rent and when is it due?
Rent is due the first day of each month. You may mail or deposit your rent at the on-site office. You may use check, money order, credit or debit card.

Can I pay my rent online?

Yes, with credit card or Auto Debit. For more details, contact the office.

Do you allow pets?

We do not accept pets.

Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings?

Residents or guest’s personal property and vehicles are not insured under the apartment lease agreement unless due to management negligence. We strongly recommend that residents purchase insurance against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others or any other cause. Renter`s insurance is relatively inexpensive (typically less than $20/month) and can often be secured through your automobile insurance carrier (first check your parent’s home-owner’s policy).

When do I get my security deposit back?

Your security deposit is retained until after move-out and may not be applied to your last month’s rent (see your Lease Agreement for details). After you vacate, your deposit may be applied to any outstanding rent, late fees, or for any costs incurred to return the apartment to the original move-in condition, less wear & tear. A deposit disposition will be mailed to you within the required time frame specified by the state/county where you reside. All correspondence will be mailed to the last known address, so it is important that you inform us of your forwarding address upon move-out.

What if I need Maintenance in my bedroom or apartment?

Non-emergency service requests can be submitted in any of the following ways: 1) stop by the office and our staff will complete a service request form; 2) email your maintenance request to the apartment community (please be as specific as possible regarding the location and actual problem) 3) submit an online service request. Our goal is to respond to work orders within 24 hours!

For emergency situations (water leaks, and back-up’s, non-functioning AC/heat during weather extremes, non-functioning refrigerators, electrical outages, gas leaks and fire) we are available 24/7! During business hours, call the front desk – do NOT leave a message or send an email. After-hour’s, call the front desk and the prompts will lead you to an operator that will page the appropriate property personnel to respond to your situation.